Our Phoenix House Cleaning
Services
Here are some of the
many things you
probably want to know
about us
(and our competition
doesn't want you to know).
Remember, most
Arizona maid services don't do half what we do.
Staying power.
Some maid services
specialize in one-time cleans, offering fake
incentives. These companies know they won’t keep many customers
in the long run, so they have to make a large
profit
on that first clean. For us, the 1st clean is
only the beginning.
We guarantee that your
2nd
and 10th
and 50th
clean
will please
you as much as your 1st,
(which
will please you very much).
Your Pets
Our employees are specially
trained to get along with your pets. Whether or
not you are home, you can be sure your pets are
in good hands, so to speak.
Re-cleans
Of course, we’re only human. If we do miss
something, call
us right away and we’ll return promptly to
insure you are
completely satisfied. Fortunately, for you and
for us, re-cleans are rarely needed.
Royalties stink!
We are not a
franchisee, and that's a good thing for our customers (it's also why
this isn't a very expensive website). We aren't controlled by an
out-of-state corporation, so we don't have to charge an extra 5-10%
just to pay royalties. We pass that savings on to you.
Referrals
When you talk with Diane Morgan or Dianne Ward,
you’ll see why we
get many of our new customers from referrals.
They come from
friends, relatives and business associates of
our happy and loyal customers.
Kudos
Most often when a customer calls, it's to extend
kudos to the
cleaning team. We really appreciate these calls
and put the
messages up for all to see. But we
also want you to
tell us if there are ways we can improve your
service.
Quality
Lynn, our Quality Assurance
expert, has been with us
over 20 years. She randomly inspects cleans
while the team is still In the home. She
sometimes works as a team member to further observe the
quality of cleanings. Lynn also does much of the
training. She started as a first time cleaner
and worked her way up through Assistant
Supervisor and Supervisor to Quality Assurance
Supervisor. You can certainly
count on her.
Team
Your team will have at least
three people, sometimes four.
They all speak English so you can
communicate with the
whole team. Incidentally, we have two systems,
one for three people
and the other for a four person team. All of our
systems have been developed and tested for 24
years. They are very specific, and they work.
Assistant Supervisors
Every team has an Assistant Supervisor
(as well as a Supervisor, of course). Most
Assistants have filled in as
Supervisors multiple times to accommodate
vacations, sick days and such. So, at Maids 'n More, you'll never be
without the most experienced
personnel in your home, compared with every
other maid service.
Supervisors
In the average home we clean, the
supervisor checks the quality of over 150
actions and functions.
Our Supervisors are the most experienced in the
business. To work here they must have
outstanding expertise, common sense, experience
and be experts in pleasing customers
and getting along with
pets.
Please call Diane
or Dianne today
to discuss your
cleaning needs.
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