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Staying power.
Some maid services
specialize in one-time cleans, offering fake
incentives. These companies know they won’t keep many customers
in the long run, so they have to make a large
profit
on that first clean. |
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We guarantee that your 100th clean
will please
you as much as your 1st. |
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Re-cleans.
Of course, we’re only human. If we do miss
something, call
us right away and we’ll return promptly to
insure you are
completely satisfied. Fortunately, this is
seldom required. |
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Please call to discuss your cleaning needs with |
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Diane |
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Dianne |
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(480) 445-0155
(602) 493-8559 |
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diane@maidsnmore.com |
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Royalties stink!
We are not a franchisee, and that's a good
thing for our customers (it's also why this isn't a very
expensive website). We aren't
controlled by an out-of-state corporation, so we
don't have to
charge an extra 5-10% just to pay
royalties. We pass that
savings on to you. |
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Referrals.
When you talk with Diane Morgan or Dianne Ward,
you’ll see why we
get many of our new customers from referrals -
from the
friends, relatives and business associates of
our happy and loyal
customers. View our referrals page to see
special incentives. |
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Kudos.
Most often when customers call, it's to extend
kudos to their
cleaning teams. We really appreciate these calls
and put the
messages on a white board for all to see. But we
also want you to
tell us if there are ways we can improve your
service.
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Quality.
Lynn, our Quality Assurance expert, has been
with us
almost 20 years. She inspects cleans randomly
while the team is still
In the home. She also does much of the training.
She started as a
first time cleaner and worked her way up through
Assistant
Supervisor and Supervisor. You can certainly
count on her. |
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Team.
Your team will have at least three people,
sometimes four.
They all speak English so you can
communicate with the
whole team. Incidentally, we have two systems,
one for three people
and the other for a four person team. They work
equally well. |
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Assistant Supervisors.
Every team has an Assistant Supervisor
(as well as a Supervisor, of course). Most
Assistants have filled in as
Supervisors multiple times to accommodate
vacations, sick days and such. So, at Maids 'n More, you'll never be
without experienced
personnel in your home. |
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Supervisors.
In the average home we clean, the supervisor
checks the quality of over 180 actions and
functions. This is repeated from a previous
page, but it is so important it doesn't hurt to
repeat it.
Our Supervisors are the most experienced in the
business. To work here they must have
outstanding expertise, common sense, experience
and be experts in pleasing customers - like you.
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