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"Please tell
me how I
can do all
this work
and clean
my house
too."
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"I
tried a lot of maid services before I found the
right one, Maids 'n More."
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6. Can I choose the frequency of my service?
As circumstances change,
you can change the frequency of service at any
time. You can also change your day and time of
clean with very little notice. We can usually
find a time that’s good for you. However, we do
have time slots that have been set for years.
For instance, there's a home we've been cleaning
22 years. We clean it first thing every Friday
morning. Yes, it's a paying customer. Sorry, you
can’t have that particular slot with that
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7. Do I have
to sign a contract?
Definitely not. We operate on
a clean-by-clean basis. Of course, you should
set up a schedule so you'll always have that
time reserved until you ask for a change. It
might cost less, too. |
Please call to discuss your cleaning needs with |
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Diane |
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Dianne |
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(480) 445-0155
(602) 493-8559 |
diane@maidsnmore.com
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8. What will you do in my home beyond the
basics?
Cleaning your kitchen and bathrooms, dusting,
and vacuuming are just the beginning. All
reputable maid services do these things,
some of them fairly well. The difference is in
the details. For example, we clean your
bathroom, kitchen, and other high traffic floors
on hands and knees. We remove the knobs from your
oven and range to clean under them. We clean
your baseboards. To answer this question fully,
we will do just about any job that we can
finish, such as changing your linens, sweeping
your patio and garage, loading and starting your
dish-washer. For us to start your dishwasher or
laundry, we need written instructions regarding
settings, etc. We will also pack or unpack boxes
on move-in/move-out cleans, polish silverware
and clean chandeliers. One example of a chore we
don’t start because we can’t finish is ironing.
Sorry about that.
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9.
Do you provide Quality Assurance?
We
were a pioneer in staffing a full time QA
position. Some
maid services think they can’t afford it. Our
philosophy has always been "We can’t afford not
to". Lynn is our QA. She has been with Maids ‘n
More for 19+ years. She visits homes and checks
on teams on a rotating basis (while the team is
there or at your request) to ensure your
satisfaction. She also does much of the new and
continuing training and education of your
cleaners. She joined Maids ‘n More in November
of 1990 as an entry-level cleaner. She worked
her way up through the ranks of Assistant
Supervisor and Supervisor to our top field
position, that of QA Specialist. |
10. Do
you have an office I can visit?
We are
located at 13212 N. Cave Creek Road. Owning our own
building helps us keep costs down so
we can pass savings on to you.
You’re welcome to visit us from
Monday-Friday, 8:00-4:00.
We don’t get to meet as many
customers as we would like. We’ve cleaned many
houses for over a decade with none of the office
staff ever meeting the home owners in
person. In many of those homes,
the homeowners are absent when the
team is cleaning, so the team members don’t get to
meet those homeowners, either.
return to the list of questions
return to
the
home page
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meet
Vanessa |
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in her 3rd
year |
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Please
visit us any |
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weekday. 13212 N. |
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Cave
Creek Rd. |
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We own
our office |
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building. We're here |
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to
stay...for you. |
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Here is one of |
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our
wonderful teams. |
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Here are some |
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of our
great employees. |
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Copyright 2010
Maids 'n More |
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